Homeowner requirements for Karastan Warranties

For your Karastan Warranty to be honored, you must follow these instructions

  1. Know which warranties apply to your particular Karastan carpet
  2. Keep your proof of purchase
  3. Have your carpet installed by a professional installer
  4. Install your carpet with cushion meeting Karastan’s warranty specifications

Items to keep for Karastan Warranties

For your Karastan Warranty to be honored, you must have the following items in hand:

  1. Original Dwellings Decor Invoice
  2. A copy of the sample label from Dwellings Decor
  3. A small piece of carpet from installation
  4. Karastan requires receipts from certified carpet cleaning every 18 months

Important exclusions you may not know about your Karastan Warranty

  1. Accidents (i.e. flooding), Abuse (i.e. cutting), or Abnormal Wear (i.e. damage from non-specified pets)
  2. Carpet on stairs, bathrooms, kitchens or high traffic areas
  3. Damage from normal carpet wear, routine cleaning, or regular maintenance
  4. Improper installation
  5. Out door installation

For all your exclusions, please visit your Karastan warranty.

Given these points above, Dwellings Decor highly recommends each customer to review their warranties in full and register your carpet with Karastan. For this reason, we have provided you with access to all the Karastan carpet warranties here.

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